Trade terms
- General
The following general terms and conditions apply to all orders placed by customers (hereinafter referred to as "you") with https://zeitgeist.weekday.com via OPT OnDemand s.r.o., U pruhonu 13a, 170 00 Praha 7, Czech republic , hereinafter referred to as " Zeitgeist", "us" or "we", on https://zeitgeist.weekday.com website or mobile website (hereinafter collectively referred to as "Online store").
By using https://zeitgeist.weekday.com and/or placing an order, you agree to be bound by the terms and conditions set out herein (the ”Terms”). Please make sure you have read and understood the Terms before placing your order.
Only persons of legal age, 18 years or older, who are not under guardianship, and who do not place orders for their commercial or self-employed activities or for commercial or self-employed activities of a third person, with a permanent physical address in Germany, excluding Island Helgoland and area of Busingen and mail forwarding companies, can place an order. Entrepreneurs in the meaning of § 14 BGB are not authorized to place orders. Please be advised that we do not issue invoices in the meaning of § 14 UStG (German VAT act). OPT OnDemand and its distributor reserves the right to restrict different areas for delivery during certain times of the year. This could be due to adverse weather conditions that exist in these areas which hinder delivery. More information can be found on our customer service pages - Delivery methods.
The inclusion of any products or services on https://zeitgeist.weekday.com at a particular time does not imply or warrant that these products or services will be available at any time. We reserve the right to discontinue any product at any time.
We reserve the right to amend these Terms from time to time without prior notice to you. The version of the Terms that will apply to your order will be those on https://zeitgeist.weekday.com at the time you place your order.
Zeitgeist want to provide the best possible online experience. To make this possible we need to ensure that our services runs like a clockwork. You understand and agree not to (i) post, transmit, redistribute, upload, or promote any communications or content that could harm or negatively impact our business, products or services; (ii) act in a manner or employ any device that restricts, impairs, interferes or inhibits any other user from using or enjoying the https://zeitgeist.weekday.com site, or which impacts the security of the site, or (iii) employ any device or attempt to use any engine, software, tool, agent, script or other device or mechanism (including without limitation spiders, bots, crawlers, avatars or intelligent agents) to navigate or search the site, or to copy content from the site. We reserve the right to immediately bar access to the site and close the account of any user who violates this provision or any other provision in these terms and conditions.
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Prices and delivery charges
The prices displayed at https://zeitgeist.weekday.com include the statutory Value Added Tax but does not include a delivery charge.
The delivery charge for each order will be the same, regardless of the size or weight of your order. The cost for each delivery method is clearly indicated during the check-out process. If we are unable to deliver your order in full and have to make more than one delivery, there will not be an additional charge for any subsequent deliveries. Prices in store and online may vary.
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Ordering/conclusion of contract
The ordering options available to you are via https://zeitgeist.weekday.com. Please visit our customer service pages for further information.
Once you have placed your order, if you have supplied us with your email address, you will receive an email confirmation. If for any reason we are unable to fulfill your order, we will let you know at the earliest opportunity. If we have already received payment for such order, we will attempt to refund the applicable amount using the same method used to make the payment. If, for any reason, alternative arrangements are necessary we will notify you and ask you to contact Weekday Customer Service who will settle the refund.
Any order must total at least 25 EUR (after deduction of discounts) in order to be processed.
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Delivery
Weekday exercises the utmost diligence in accepting and processing orders and will endeavor to deliver your order in accordance with your selected delivery option.
Weekday endeavors to dispatch orders in the fastest possible time and in the order in which they are placed. Though we aim to deliver within the communicated time frame, delivery may take longer due to unexpected events. In the unlikely event the delivery time exceeds 30 days, you may cancel your order.
Before you place your order, you will be informed of the expected delivery details. Once you have placed your order you will receive an email confirmation with your expected delivery details.
You will find the full Delivery Policy at weekday.com.
If your order does not arrive by the scheduled date, please contact Weekday Customer Service
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Right of withdrawal
The right of withdrawal and return does not apply to the order you make on this Online Store as the order is custom-made, tailored to you and is according to the specifications you have provided to us. This means that you do not have the right to withdraw or return your order, and that the purchase is final. However, for any defects or incorrect orders, please follow the procedure set out in section 6 (Defects).
If the item you have received is defective, please notify Weekday promptly and return the item in accordance with section 6 (|Defects) below. Weekday will, for any products deemed defective, provide a full refund, including the costs of delivery and return. The provisions set forth herein do not limit any applicable statutory rights.
In the event of an error in connection with any products or services displayed through https://zeitgeist.weekday.com (including typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability), https://zeitgeist.weekday.com reserves the right to cancel any order prior to the time it is delivered to you.
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Defects
If a Product is delivered to you, but it is damaged in some way you will receive remedy for a damaged Product. You may be required to submit reasonable proof of such damage in the form of a photo of the damaged Product or the return of the damaged Product to Zeitgeist . Please contact customer service to discuss best possible way to return the product to Zeitgeist within maximum fourteen (14) days of reception of the Product and to request a new product to be sent to you at no cost to you.
https://zeitgeist.weekday.com guarantees a full refund for any defected items provided that all items are returned in the same condition they were in upon your receipt. This means the items should not have been damaged, soiled, washed, altered or worn (other than to try the item on) and that any labels or tags should be intact.
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Payment methods
You can pay for your goods in various ways as set out below.
Klarna
PAY NOW – You can pay using a VISA, Mastercard or AMEX card in any of our shipping countries. If you reside in SE, DE, AT or NL, you may also choose to shop using other direct banking options which will also be available at check out. Payment will be taken from your bank account when your order is dispatched.
Paypal
When paying by PayPal, Zeitgeist reserves the right to check the validity of the PayPal account, that there are enough funds to cover the purchase sum and validate the billing address details of the purchaser. The applicable amount will immediately be reserved on your PayPal account but will not be debited until the goods are dispatched from the warehouse. Zeitgeist reserves the right to deny any purchase.
Others
You are obliged to submit a correct e-mail address and to inform Zeitgiest if your e-mail address changes. Please note that Zeitgeist reserves the right to send payment requests to your e-mail address.
Please note that we are unable to accept gift cards and merchandise cards as forms of payments via Zeitgeist.
You will receive the legally required invoice in the shipping confirmation e-mail.
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Our Liability
Nothing in these Terms shall exclude or limit Zeitgeist liability with regard to any matter for which it would be unlawful for us to limit or exclude our liability.
We do not seek to exclude liability for fraudulent misrepresentation by us or our employees or agents. If we breach these Terms, we shall only be liable for losses which are a reasonably foreseeable consequence of such breach.
Zeitgeist is not responsible for indirect losses which are a side effect of the main loss or damage, for example loss of profits or loss of opportunity; or for failure to deliver the goods or to meet any of our other obligations under these Terms where such failure is due to an event that is beyond our reasonable control, which includes but is not limited to fire, flood, storm, riot, civil disturbance, war, nuclear accident and terrorist activity.
Our maximum liability to you for any loss or damage arising in connection with your order on https://zeitgeist.weekday.com shall be limited to the total price of your order.
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Colors
We make all reasonable efforts to accurately display the attributes of our products, including composition and colors. The color you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colors.
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Guarantee
If there are defects in the goods you have purchased, Zeitgeist abides by all statutory guarantee regulations. If you have a complaint regarding obvious material or manufacturing faults in goods that we have supplied, including damage incurred in transit, please let us know by returning the goods to us without delay by using the provided pre-printed return form.
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Assignment
Zeitgeist reserves the right to assign or pledge to third parties any claim(s) for payment which have arisen in connection with the delivery of goods.
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Severance
If any part of these Terms is disallowed or found to be ineffective by any court or regulator, the other Terms shall continue to apply.
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Ownership of rights
All intellectual property rights, such as trademarks and copyrights at https://zeitgeist.weekday.com remain with OPT OnDemand s.r.o licensor. Any use of https://zeitgeist.weekday.com or its contents, including copying or storing such content in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission of OPT OnDemand s.r.o. licensor.
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Company Information
OPT OnDemand s.r.o.
U pruhonu 13a
170 00 Prague 7
Czech republic
VAT: CZ45312966
Registered number: 45312966
Contact Details: Weekday Customer Service
Email: customerservice@weekday.com
Phone: 0800 6648194 (Free of charge from within Germany)